I have a question, problem or want to share some feedback. How do I contact you?
Our team are always here to help. Just head to our Contact Us page and send us your message. We will get back to you ASAP.
What is the Store at Bitcoin.com?
We are a brand focused on creating quality, well designed products that we want ourselves. Our products are made by cryptocurrency enthusiasts for cryptocurrency enthusiasts. This is the place for you if you are a technologist and love the idea of decentralisation.
What the heck is Bitcoin?
Bitcoin is a global, decentralized, digital currency that allows you to send any amount of money to anyone in the world, instantly, with low or no transaction fees. It is the first implementation of blockchain technology, which is a distributed ledger. The creator(s) of bitcoin solved the problem of digital scarcity so that transactions on the ledger cannot be counterfeited or forged.
Where are you located?
Like bitcoin, we have no central office or HQ. Our employees are located all over the world. We ship many products from the United States, however our vendors are also global and ship from many different locations.
Which payment methods do you accept?
To do our bit for Bitcoin Cash adoption at this time we only accept Bitcoin via BitPay.
How long does it take to ship?
We aim to ship all orders within 72 hours. USA orders will arrive in 4-7 days if your order is being shipped from the US. Non-US orders will arrive in 1-4 weeks. For more information, please check our shipping page.
Where do you ship to?
We ship to almost every country in the world.
I live outside of the USA, will I be charged additional fees or import taxes?
Most likely. Every country has different regulations on how they handle imported goods. We recommend you visit this Duty Calculator to get an estimate of what you will be charged when the package arrives. We do not pre-pay or cover any import fees.
Do you offer refunds or exchanges?
We stand by our product 100% and want our customers to love our products as much as we do. We are able to provide a refund or exchange on all apparel. In the event that you are unsatisfied with your purchase, please contact us within 15 days of receiving your order for an exchange or refund. We are happy when you are happy.
How does the clothing fit?
Please refer to our Size Guide Page for details about each of our product sizes.
How should I take care of my apparel?
We recommend turning them inside out and machine or hand washing on cold. Since all of the shirts have some percentage of cotton, they will tend to shrink a little after being washed and dried. To minimize shrinking, machine dry low or hang dry.
Where can I get free Bitcoin Cash?